FAQ
Frequently Asked Questions
What are Blue Water Soaps made from?
Our soaps are crafted with natural, high-quality ingredients such as saponified oils (Olive Oil, Organic Palm Oil, Organic Coconut Oil, Organic Shea Butter), and some bars may also include essential oils, botanicals, and clays for added benefits.
Are Blue Water Soaps safe for sensitive skin?
Yes! Many of our soaps are designed for sensitive skin. We use natural ingredients like goat milk, oatmeal, and essential oils to gently cleanse while moisturizing. Always check the ingredient list for any potential allergens.
How do I care for my soap to make it last longer?
To extend the life of your soap, we recommend storing it in a dry area between uses, ideally on a soap dish that allows for drainage. Keeping it dry helps prevent it from becoming mushy and keeps the bar firm.
Can I subscribe to receive Blue Water Soaps on a regular basis?
Not at this time, but we will be in the very near future!
Can I change or cancel my order after placing it?
Once your order is placed, we begin processing it as quickly as possible. If you need to make a change or cancel, please contact us within 24 hours, and we will do our best to accommodate your request.
Shipping - How long will it take for my order to arrive?
Orders typically ship within 1-3 business days. Delivery times vary depending on the shipping method selected and your location. Standard shipping usually takes 5-7 business days, while expedited options may arrive in 2-3 business days.
Are your soaps tested on animals?
No! We are committed to cruelty-free practices, and none of our soaps are tested on animals.
Do you offer custom soap options for gifts or events?
Yes, we offer custom soap options for weddings, parties, or corporate gifts. Please contact us for more details on bulk custom orders and how we can bring your vision to life!
What is your return policy?
Due to the nature of our products, we do not accept returns or exchanges for used soaps. If you receive a damaged or incorrect item, please contact us within 7 days, and we will resolve the issue.
Do you offer bulk quantities for stores or retailers?
Yes, we do offer products for retailers and businesses interested in carrying Blue Water Soaps in their shops. Please reach out to us directly through our wholesale page for more information.
Have more questions?
We’re here to help! Feel free to reach out with any questions or concerns, and we’ll make sure you get the support you need.